Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

User Supplied Information

This notice applies to information intentionally submitted by the user on this website. On some pages you can order products, make requests for product information, or register to receive promotional materials. The types of personal information collected at these pages includes:

• Name
• Address
• Email address
• Phone number

Clickstream Data

When you visit this website, our Internet servers make a record of your visit and log the following information for statistical purposes:

• The user's server address
• The user's top level domain name (for example .com, .gov, .au, .uk etc)
• The date and time of the visit to the site
• The pages accessed and documents downloaded
• The previous site visited
• The type of browser used

No attempt is be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.

Credit Card Billing

When you purchase any items in our online store and select a credit card billing method you will be routed to either the PayPal or National Bank Secure Internet Payment Service websites for the processing of your payment over the Internet using an SSL connection. Read more about NAB Credit Card Security.

We are not involved in that exchange of credit card information and simply receive confirmation, or otherwise, of the outcome of the credit card charge attempt. We are not made aware of your credit card information, and the security of that information is the responsibility of the financial institution that transacted the credit card charge on our behalf.

We use personal information only for the primary purpose for which it is collected, which may include supplying our services or responding to an individual’s request.

• We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
• We use return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose and are not shared with outside parties.
• We use clickstream data to better design our website, to understand the inbound and outbound traffic relationship that our website has with others, and to share with advertiser partners. For example, we may tell an advertising partner that X number of individuals visited a certain area on our website, or ordered a particular product, but we do not disclose anything that could be used to identify those individuals.
• We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

The Internet is not always a secure method of transmitting information. Accordingly, we cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.

Third Party Websites

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Privacy Enquiries

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.

You can gain access to your information by written request to info@silverbells.com.au stating your full particulars and the time and date of your visit to this website.

We will endeavour to deal with your enquiry as soon as is reasonably possible, however to protect your privacy and security, we will also take reasonable steps to verify your identity before granting access, or making corrections, to the information held by us.